Workplace Violence

 

 

 

 

Course Description

Workplace violence can originate from a variety of workplace situations and people. This course will assist you in identifying the areas for potential violence and developing the remedial actions to those situations. Topics include: legislative requirements on workplace violence, types of workplace violence, negative effects of workplace violence, developing a workplace violence policy, how and why to include workplace violence into hazard assessments and controls, developing a response plan, how to investigate a workplace violence situation, and debriefing a situation.

 

 

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Course Outline

• Chapter 1 - Introduction
• Workplace Violence Introduction
• Module outcomes
• Chapter 2 – Definition Workplace Violence
• What is Workplace Violence
• Categorizing Workplace Violence
• Where Can Workplace Violence Occur?
• Types of Violence
• Who are the Perpetrators of Workplace Violence
• Can Potential Aggressors Be Identified?
• Negative Effects of Violence
• Legislative Requirement
• Chapter 3 – Develop a Policy
• Develop Policy
• Exercise 3 – Develop a Policy
• Chapter 4 – Hazard Assessment and Control
• Hazard Assessment
• Hazard Assessment – Steps
• Exercise 4 – Hazard Assessment
• Hazard Control
• Exercise 5 – Hazard Control
• Chapter 5 – The Process
• Working Training
• The Process – Before, During and After
• Investigation Policy
• Worker Assistance
• Community Resources Available
• Chapter 6 – Following an Incident
• Following an Incident
• Questionnaire
• Exercise 6 - Scenarios
• Chapter 7 – Tips for Prevention
• Tips for Prevention Part 1
• Tips for Prevention Part 2
• Exercise 7 – Role Playing
• Chapter 8 – Additional Resources
• Additional Resources
• Study Guide
• Contacts
• Final Exam

Course Completion

To successfully complete the course, students have 3 attempts to achieve 80 % or higher on the exam. Upon completion of this course the participant receives a printable Certificate of Achievement.

Course Price:

$150.00 + GST